Text Messaging Program Privacy Policy

This Text Messaging Program Privacy Policy explains how Filamlawfirm, PLLC collects and uses information about you in relation to its text message communication and marketing program (the “Messaging Service”). We use RingCentral to provide the Messaging Service to you.

SMS Consent

SMS consent and phone numbers will never be shared with any third party for any reason.

Supplement to General Privacy Policy

This Text Messaging Privacy Policy is a supplement to our general Privacy Policy. Any questions regarding the use of your information not answered here may be addressed in our general policy.

Collection of Information

We collect information from and about you in connection with your use of the Messaging Service, including:

• The phone number you provide when you sign up.

• Your messaging history and any content included in messages you send or receive.

• Cookies or similar technologies may collect usage and device data to personalize your experience, such as court date reminders or legal updates.

• If you participate in a survey or interact with the Messaging Service, we may collect your responses and other information you choose to share.

• If you contact us for support or questions, we collect your contact details and related communications.

Use of Information

We use the collected information to:

• Deliver and manage the Messaging Service

• Personalize and improve your experience

• Respond to inquiries or support requests

• Analyze and enhance service performance and relevance

No Sharing of Information

Your SMS consent and phone number will not be shared, sold, or disclosed to third parties for marketing or other unrelated purposes.

Protection of Information

We implement a combination of physical, technical, administrative, and organizational safeguards appropriate to the sensitivity of the information to help prevent:

• Unauthorized access

• Loss or alteration

• Disclosure or misuse

Please note: No method of transmission over the Internet or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security and are not liable for unintended disclosures.

Retention of Information

We retain your information:

• For the duration of your participation in the Messaging Service

• As needed to comply with legal obligations

• To resolve disputes and enforce agreements

• For protection against fraud or misuse of the service

Choices and Controls

Consent to receive automated text messages is not a condition for receiving legal services. You can opt out at any time by replying to any of our messages with:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

For more details, see our SMS Terms & Conditions.

Customer Care

If you experience issues with the Messaging Service or have questions, please contact us:

📧 Email: info@filamlawfirm.com
📞 Phone: +1 (941) 263-8130